ENERGY TRANSFER COMPANIES

PANHANDLE EASTERN PIPE LINE COMPANY, LP

TRUNKLINE GAS COMPANY, LLC

SEA ROBIN PIPELINE COMPANY, LLC

ROVER PIPELINE LLC

LAKE CHARLES LNG COMPANY, LLC

SOUTHWEST GAS STORAGE COMPANY

Street Address

Mailing Address

Main Phone

1300 Main Street

P O Box 4967

(713) 989-7000

Houston, Texas 77002

Houston, Texas 77210-4967

EMERGENCY CONTACTS

24-Hour Emergency

(800) 225-3913

Call Before You Dig

811 (National)

Media Contact

media@energytransfer.com

(214) 840-5820

Name

Email Address

Phone

Messenger Help Line

messenger@energytransfer.com

(877) 689-7800 or

(713) 989-7800

Customer Service Line

PipeLineCos@energytransfer.com

(800) 275-7375 or

(713) 627-4272

After Hours/Weekend/Holiday Analyst Cell Phone

scheduleroncall@energytransfer.com

(713) 962-9862

Fax Numbers

Fax Number

Customer Service and Messenger Services

(713) 989-1178

Contract Administration

(713) 989-1178

Sales

(713) 989-1177

Marketing Operations (Nominations)

(713) 286-5402

MARKETING DEPARTMENT CONTACTS

Name

Email Address

Phone

Beth Hickey, Sr. Vice President, Interstate Commercial

beth.hickey@energytransfer.com

(713) 989-7633

Melissa Hollis, Sr. Administrative Assistant

melissa.hollis@energytransfer.com

(713) 989-7621

Cheryl Jefferson, Sr. Administrative Assistant

cheryl.jefferson@energytransfer.com

(713) 989-7587

SALES

Contact for information on pipeline services, capacity, rates and initiating new service.

Name

Email Address

Phone

Jackie Butler, Sr. Director, Sales

jackie.butler@energytransfer.com

(713) 989-7570

Bryan Hill, Director, Sales

bryan.hill@energytransfer.com

(313) 640-8684

Terry Reilly, Sr. Director, Sales

terrance.reilly@energytransfer.com

(713) 989-7629

COMMERCIAL OPTIMIZATION, SALES AND SYSTEM OPERATIONS

Responsible for marketing of transportation and storage services.

Name

Email Address

Phone

Joey Colton, Director, Marketing and Optimization

joey.colton@energytransfer.com

(713) 989-7266

Travis Eubank, Account Manager

travis.eubank@energytransfer.com

(713) 989-7696

BUSINESS DEVELOPMENT

Responsible for producer service related activities including developing projects and negotiating the attachment of supply. Responsible for the Market and Supply development for gas and liquids and managing day-to-day activities relating to processing and liquid transportation.

Name

Email Address

Phone

John Reid, Sr. Director, Business Development

john.reid@energytransfer.com

(713) 989-7143

Mark Brocato, Lead Representative - Marketing

mark.brocato@energytransfer.com

(713) 989-7642

Anna Holt, Account Manager - Commercial

anna.holt@energytransfer.com

(713) 989-7389

Jennifer Merkel, Account Manager - Commercial

jennifer.merkel@energytransfer.com

(713) 989-7649

MARKET SERVICES

Name

Email Address

Phone

Bradley M. Holmes, Vice President Market Services

brad.holmes@energytransfer.com

(713) 989-2569

Alicia Kesler, Sr. Administrative Assistant

alicia.kesler@energytransfer.com

(713) 989-2568

NOMINATIONS AND ALLOCATIONS

Responsible for verifying and confirming nominations, allocation of actual volumes and communication with shippers and operators related to imbalance management. Contact this group for current business inquiries regarding balances, OBAs, nominations, allocations or confirmations and training for the Messenger System. Contact Paul Gill for Electronic Data Interchange (EDI).

Name

Email Address

Phone

Jill Szoke, Manager, Customer Service

jill.szoke@energytransfer.com

(713) 989-7759

Suzette Caffey, Sr. Specialist, Customer Service

suzette.caffey@energytransfer.com

(713) 989-7694

Bobbi Gabosch, Sr. Specialist, Customer Service

bobbi.gabosch@energytransfer.com

(713) 989-7573

Paul Gill, Lead Analyst - Electronic Commerce

paul.gill@energytransfer.com

(713) 989-7577

Kimberly Henry, Sr. Specialist, Customer Service

kimberly.henry@energytransfer.com

(713) 989-7717

Melissa Lakey, Sr. Specialist, Customer Service

melissa.lakey@energytransfer.com

(713) 989-7742

Jason Lenard, Sr. Specialist, Customer Service

jason.lenard@energytransfer.com

(713) 989-7673

After Hours/Weekend/Holiday Analyst Cell Phone

scheduleroncall@energytransfer.com

(713) 962-9862

CONTRACT ADMINISTRATION

Responsible for contracting ongoing transportation and storage services and capacity release. Contact this group to set up or change Messenger System Agreements, user access and website information.

Name

Email Address

Phone

Lindy Donoho, Director - Contract Administration

lindy.donoho@energytransfer.com

(713) 989-2416

Mark Enns, Sr. Analyst - Contract Administration

mark.enns@energytransfer.com

(713) 989-7671

Juanita Rodriguez, Sr. Analyst - Contract Administration

juanita.rodriguez@energytransfer.com

(713) 989-7637

Susan Sharp-Jozwiak, Sr. Analyst - Contract Administration

susan.sharp-jozwiak@energytransfer.com

(713) 989-7651

CREDIT

Name

Email Address

Phone

Gene Fong, Manager, Credit Risk Management

eugene.fong@energytransfer.com

(713) 989-2048

CUSTOMER SERVICE

Responsible for responding to all customer inquiries. Contact this group for any questions or concerns regarding billing, measurement, regulatory or other issues.

Name

Email Address

Phone

Customer Service Line Toll-Free

PipelineCos@energytransfer.com

(800) 275-7375

Customer Service Line in Houston

PipelineCos@energytransfer.com

(713) 627-4272

Richard Moreno, Manager Customer Service

richard.moreno@energytransfer.com

(713) 627-4272

Ellen Puente, Sr. Analyst Customer Service

ellen.puente@energytransfer.com.com

(713) 627-4272

MESSENGER SERVICES

Name

Email Address

Phone

Messenger System Help Line Toll-Free

messenger@energytransfer.com

(877) 689-7800

Messenger System Help Line in Houston

messenger@energytransfer.com

(713) 989-7800